ORDERS & SHIPPING
How do I cancel or change my order?
Please call or email us immediately if you wish to cancel or change your order.
How do I check the status of my order?
When you log in to your account, we provide you with information at each step of the ordering process. We also include the tracking number once your order ships.
How long does it take for my package to get shipped?
Please allow up to 2 business days for us to package & ship your order.
How long is shipping time?
We ship with the USPS Priority Mail and UPS. Orders usually arrive in 2-5 business days
Do you ship internationally?
We only ship in the continental United States, but please contact us at firstname.lastname@example.org for further information.
Do you ship in multiple shipments?
We try to ship in one package, but if needed we ship multiple packages, at no additional charge to you.
Do you price match?
No, we do not.
What if I made a mistake entering my shipping address?
Do you have back orders?
If something is back ordered, we will contact you with the date and if you are no longer interested, we will issue you a refund.
The item I want is out of stock.
Contact us if you see an item out of stock. We may be able to still get it for you.
My order was canceled, but there is still a charge on my account. When will this charge be credited back to me?
Please allow 5-7 business days for it to reflect on your cards balance.